Steven Thompson
24 Grove Lane , Franklin, Pennsylvania, United States 08743
(Email) steven.thompson@webresumeplace.com ~ (Home) 908-890-9010 ~ (Cell) 908-567-9090 (Website) http://webresumeplace.com/resume/steventhompson

Senior Management - Operations / Field Service / Product Support


Michael is a strategic & tactical service and operations executive with competence in managing national field service, technical support, technical and management training, call centers, re-manufacturing and reverse logistics.

Core Competencies and Achievements include:

Business Management:

  • Marketing
  • Planning
  • Organizing

Planning:

  • Process Documentation
  • Integration / Testing
  • Project Management

HR:

  • Staffing, Employee Development
  • Team Building
  • Turn Around Management

Product Support:

  • Training
  • Product Development
  • marketing


Education


HARVARD UNIVERSITY
Bachelor of Arts (BA) Visual Communication
Leadership Training and Facilitator – Learning International










Experience:


COMPANY A - Shelton, CT (2003-Present)
$10.B IT Software Development Company

COMPANY B - Trumbull, CT (2003-2006)
Office Products Manufacturer with revenues exceeding $700M.

COMPANY C - Trumbull, CT (1988-2003)
Vice President Field Service Operations












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